SHIPPING & RETURNS
Shipping Policy
1. We offer standard shipping via USPS for all orders. Expedited shipping options may be available at an additional cost
2. Orders are typically processed within 1-2 business days. During peak seasons, processing times may be slightly longer.
3. Shipping rates are calculated based on the weight and destination of the order. Customers can view the shipping cost at checkout before completing their purchase.
4. Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.
5. We currently do not offer international shipping.
6. While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors outside of our control, such as weather, natural disasters, or carrier delays.
7. Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
Terms & Service
1. All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or fraud prevention.
2. Payment is required at the time of purchase. We accept major credit cards and PayPal. Your payment information is securely processed and protected.
3. We want you to be completely satisfied with your purchase. If you are not satisfied, you may contact our customer service team for assistance. Please see our Returns Policy for more information.
4. All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you and provide a refund or alternative option if possible.
5. All content on this website, including but not limited to text, images, logos, and graphics, is the property of Aspen Glow Cosmetics and is protected by copyright laws. Unauthorized use or reproduction of this content is prohibited.
6. In no event shall Aspen Glow Cosmetics be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services.
7. These terms and conditions are governed by and construed in accordance with the laws of Colorado.
8. We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website, you agree to be bound by the updated terms and conditions.
Return Policy
At Aspen Glow, we value your satisfaction with every purchase. However, please note that returns are not accepted at this time.
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Damaged Product or Dissatisfaction:
If you receive a damaged product or are not satisfied with your purchase, please contact our customer service team for assistance. We are committed to resolving any issues and ensuring your complete satisfaction with our products.
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Contact Us:
For any concerns or inquiries regarding damaged products or dissatisfaction with your purchase, please don't hesitate to contact our customer service team at:
Aspen Glow
833-717-4350
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Thank you for choosing Aspen Glow.. We appreciate your understanding and look forward to assisting you with any concerns you may have.